FAQ

Using any Browser, go to http://kbcc.cuny.edu/ Click on the Quick Links and find "email", click it. Next you click students email and "go" your Username is: "firstname.lastname + the last two (2) digits of your EMPLID@students.kbcc.cuny.edu" 

If you do not know your password, please reset it following the steps below. 

1. Using any browser on a pc, laptop or mobile device navigate to INSIDE KCC site 
2. Click on "Forgot or Change password"
3. click on "Student Forgot or Reset Password"
4. Scroll down and click on "Go to Reset Tool"
5. "KBCC Student email": enter you KBCC student email address 
   1. your email username is your "Firstname.lastname and the last two digits of your EMPLID" example- Jane.doe78@students.kbcc.cuny.edu
6. Click on "Continue"
7. "What is your Student Emplid Number?"- Enter your EMPLID Number 
8. Click on "Continue" 
9. Create your own personal password: "Enter the same Password in both fields"
10. Click on Reset then click Finished