FAQ

1. Using any browser on a pc, laptop or mobile device navigate to INSIDE KCC site 
2. Click on "Forgot or Change password"
3. click on "Student Forgot or Reset Password"
4. Scroll down and click on "Go to Reset Tool"
5. "KBCC Student email": enter you KBCC student email address 
   1. your email username is your "Firstname.lastname and the last two digits of your EMPLID" example- Jane.doe78@students.kbcc.cuny.edu
6. Click on "Continue"
7. "What is your Student Emplid Number?"- Enter your EMPLID Number 
8. Click on "Continue" 
9. Create your own personal password: "Enter the same Password in both fields"
10. Click on Reset then click Finished 

*please note that this will reset your password for Inside KCC, Student Email, Campus WiFi, Starfish, SmartEvals, VDI, and OKTA- Dynamic Forms.*